PASSWORD POLICY


In order to use the eDocument system, each user must have unique login information. This login consists of your User ID and Password. You will be asked to choose these during the enrollment process. Each User ID and corresponding Password can be used only once by any individual or entity.


It is important to keep your User ID and Password confidential, as anyone with knowledge of them can access the ebilling system and the information posted there regarding your account. By registering and agreeing to the terms and conditions set forth by this Usage Agreement, you agree to be solely responsible for maintaining the secrecy and use of your User ID and Password, as well as any payments authorized through eDocument using your Password.


If you believe that your User ID and Password has been lost or stolen, or that someone made or may make a payment without your permission, please change your User ID and Password.

We reserve the right to reset any User ID's or Passwords that may have been lost or stolen.


USE OF SITE


You may use the eDocument system to make payments to your statement using an accepted credit card in any amount and on any day you choose.


SITE SECURITY


We have made every possible effort to provide a secure and dependable service, the complete confidentiality of any internet communication cannot be guaranteed. Because of this, we cannot be responsible for the security of internet transmitted information. Actual or attempted unauthorized use of the eDocument system may bring about criminal and/or civil prosecution. In order to protect your information as much as possible, we reserve the right to view, monitor and record activity on the eDocument system without notice or permission from you. Any information we gather by these activities may be turned over to law enforcement agencies in connection with investigation or prosecution of possible criminal activity on the eDocument system. We will also oblige when any court orders are presented requesting this information.


The latest in encryption and secure communication technologies are in use by the eDocument site.


GENERAL TERMS OF USE


When you complete enrollment, you attest that you are 18 years of age or older, all information provided is accurate and true, and that the identity provided is actual and legal, and no local, state, national, or international laws or regulations are being violated by your registration with the eDocument site.


These terms and conditions set forth are in addition to any other regulations or terms which are provided as part of using our website.


This Usage Agreement is governed by the laws of Illinois.

© Virginia Mason Franciscan Health | 1100 Ninth Avenue, Seattle, WA 98101


If you are experiencing trouble logging into QuickPay (or your account) or are experiencing other technical issues, please call 206.223.6601, option 4. Office hours are Monday-Thursday 8 a.m. – 5:30 p.m. and Friday 9 a.m. – 5 p.m. You may also send us an e-mail at estatement@vmmc.org. Please include your account number, patient name, address and phone number.